Choosing what work to do at TIM Group

TL;DR: Working at TIM Group means having the responsibility to decide what work to do. The most obvious criteria is business value but I don’t think that is enough.

At TIM Group we have been experimenting with self-organisation for a while. It’s been a gradual process that started with the adoption of the Eight Behaviours for Smarter Teams and whose last steps were the removal of the line management structure in the technology department and a reiterated message from the CEO on employees insisting on being responsible.

My personal experience has been of changing team and/or project every six months or so which I find refreshing. Most of the time my moves were motivated by changing conditions and suggested by people higher in the hierarchy. A few times, very notably the last change of both team and project at the same time was decided and executed without indication from the management. I saw this happen multiple times since, to multiple people across multiple departments.

My colleagues and I have the responsibility of deciding what work to do. The executive team still has the authority to give orders and to fire people but that does not happen often. For all intents and purposes proposing projects, staffing those projects and delivering are now shared responsibilities.

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